Terms and Conditions

Payment

A non-refundable retainer (and signed contract for weddings) are required to secure your booking. When you book a time I have to arrange childcare, pencil in editing time, and turn away other potential clients - this is why the deposit is not refundable. The remaining balance is due 30 days before the wedding or the day of your portrait session.

Price increases

Prices may increase without notice. When booking, your prices are secured with the booking fee and no increases will be applied.

Gift vouchers

Gift vouchers are not redeemable for cash and must be used within 12 months of issue. They can not be used in conjunction with other offers. 

Use of images 

We essentially own and retain full copyright of all the images we photograph. Photos by Francesca (PBF) and the client agree to override section 21(3) of the Copyright Act 1994. PBF will  retain copyright ownership of all images but grant the client a non-exclusive license for personal use of the images you have purchased. This licence comes into effect from the date you receive the images. You may not edit the images or sell them for financial gain (i.e. as stock photography).

Privacy

The Photographer shall abide by the Privacy Act 1993 and shall take all practical steps to achieve privacy protection.

Cancellation

If you cancel your booking then the deposit is non-refundable. Weddings have a 30 day cancellation policy. Portraits are 7 days - if you cancel within this time before paying I will still send an invoice as I have to schedule childcare and turn away other work.

Need to postpone? I’ll do my best to fit in your new date but if I can’t make it the above will apply. Please note that there may be a 25% rescheduling fee.

If I’m unable to make it then I will do my best to find a replacement photographer. There will be no refund or compensation if I find another photographer. If I cannot find a replacement then you will receive a full refund.

Prints

All print orders placed through your gallery are fulfilled and posted by Atkins, a high quality printlab in Adelaide. Photos by Francesca can not be held responsible for any delays due to Atkins or Australia/NZ post.

Artistic License

All photos are edited with my style. No ‘photoshopping’ is included and if requested can be accomodated for a fee of $150 per hour with a 2 hour minimum. Any edit requests must be sent within 5 working days.